Visitor
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2 Messages
imposter
Please read my bio first. Then I have network security issues, I cant access my gateway settings. I have 10-20 devices on my BT at times no clue what or who some even say unknown. My certificate store and WMI have been manipulated.
user_3rrv6d
Visitor
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2 Messages
10 days ago
Let me add I don't have any problems at all with Xfinity as a business.
With all due respect. I don't really care where my Wi-Fi comes from or how.
The degree of intrusion and personally violating attacks to me from the other half is life altering. Company policies need to be changed, enforced better, or something.
Times and technology are so rapidly changing, these kids can wrap circles around tried-and-true philosophies. Unfortunately morals, empathy, integrity are being replaced with little concern for anyone.
I dont believe many people know the amount of torture that someone might go through, they couldnt or something would be done.
I pray that God gives the wisdom to those that are seeking a solution.
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EG
Expert
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112.3K Messages
9 days ago
The concern is not "Community Center / Guidelines" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityNatalie
Official Employee
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212 Messages
9 days ago
Hello user_3rrv6d! Thank you so much for taking a moment to post on our XFINITY Community Forum regarding your network security concerns. We appreciate you reaching out to our Digital Care team. Technology is advancing at an incredible pace, and we're always here to support you by addressing your concerns and ensuring your peace of mind every step of the way.
We do take all account and network security matters very seriously as well. For assistance, please call our Customer Security Assurance team, which can further investigate your network security concerns at 1-888-565-4329. You can reach our team during available hours from 8:00am - 12:00am EST, 7 days a week.
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