Install cable from street to house

Your tech informed us today that we would need to have a cable installed to get Xfinity service so has reported the house as "Not Serviceable". The house sits, by his measure, 480+ feet from the street. How do I go about getting a quote for install of the required cable?

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XfinityKassie

Official Employee

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2.2K Messages

3 months ago

user_30dfb1 Good morning! We appreciate you taking the time to reaching out to our Xfinity Forums Team. I'd be happy to assist you in getting a quote for installation. It's possible there may not be a cost depending on the projects we have in your area. To begin, can you please send a Direct Message with your name and service address?

Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it

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XfinityAlfonso

Official Employee

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2.2K Messages

1 hour ago

Hey there user_30dfb1 we've got some great updates for you on this home connection request! Please reach out via the private message chats that we have going, and we'll be happy to provide those details to you.

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Customer Service

user_30dfb1

Install cable from street to house

XfinityKassie

XfinityAlfonso

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