Visitor
•
1 Message
Installment
2 no show techs on New Years Day for installation for new internet service. This has already started off badly
Visitor
•
1 Message
2 no show techs on New Years Day for installation for new internet service. This has already started off badly
XfinityPaula
Official Employee
•
1.8K Messages
6 hours ago
Hello user_ljgqei! Thank you for reaching out to us for help with the missed appointments today. I never want to start things off on the wrong foot like this. I'm sorry that the technicians have not arrived yet. My family would be lost without our services, I would love to help get someone out there to you. Can you please send us a direct message with your name and service address?
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://comca.st/3J0ir1l
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0