Internet offer and iPad

We appreciate you taking the time to reach out @MrWalleye73. I apologize that we were unable to find any details pertaining to the specific promotional campaign you were offered. You can always discover offers by visiting our Xfinity Plan Builder online and signing in with your primary Xfinity ID and associated email address. From there, you can review some available and eligible offers and review any offer and agreement details. Thanks for being a part of our Xfinity Community and hope you have a great rest of your weekend. 

I am asking the team that makes the offer now and will post the result here so it can benefit the community 

Okay. It would require a Xfinity mobile account. Which I told them many times I did not want. I asked it it was a WiFi model and they said yes. So they don’t know from one agent to the other what they are offering and then the credit check was the thing that had me more suspicious. They keep saying this would be a wireless account under my internet plan…..bottom line if you are going to offer free items, don’t try to loop us in to other brand offerings. And the fact they kept asking if I wanted to switch to a mobile account even though I said no repeatedly. If I am a valuable customer why need a credit check? Confusing as h*ll this whole experience. Save yourselves time and just say no. And in the end they say I’m sending you the new XB8 and iPad. I kept saying no……