Visitor
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1 Message
Internet rate
I have been an Xfinity customer since 2020. The cost has increased drastically since I started. It is getting to the point I am looking at other providers in my area that offer cheaper rates.
Visitor
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1 Message
I have been an Xfinity customer since 2020. The cost has increased drastically since I started. It is getting to the point I am looking at other providers in my area that offer cheaper rates.
EG
Expert
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121.4K Messages
4 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityGabriel
Official Employee
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3.5K Messages
4 days ago
Thanks for reaching out. I completely understand where you're coming from, and I appreciate your loyalty since 2020. With the rising cost of just about everything these days, I know seeing your bill increase over time can be frustrating. We'd certainly hate to lose you as a customer. We'd be happy to take a look at your account and see if there are any available promotions, package adjustments, or other options that may help lower your monthly bill while still meeting your household's needs. Could you tell me a little more about which services you currently use most often and what monthly budget you're hoping to stay within?
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