Visitor
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1 Message
Internet repaired. Need cable buried
Cable needs to be buried. 3 weeks ago had internet repaired. no one had come to bury the cable. I live in a condominium community.
Visitor
•
1 Message
Cable needs to be buried. 3 weeks ago had internet repaired. no one had come to bury the cable. I live in a condominium community.
XfinityAdrienne
Official Employee
•
1.5K Messages
18 days ago
Good Afternoon, @user_shy51x! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I completely understand the concerns with wanting to ensure that your line is buried to your location as quickly as possible. Typically, this is completed within 14-30 days. You can find all the details here. We would be happy to look into the details on our end, and share anything further regarding the appointment on our end. Can you please send us a DM to get started?
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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