Hey @user_87opvm, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity Internet connectivity issues. I would be more than happy to offer my assistance looking into this further for you.
Could you please explain more in detail pertaining to the issue at hand? Are specific devices having issues, does the modem lights turn off and start up again, are you experiencing speed issues? By providing as much detail as possible, it does help us troubleshoot and pinpoint the issue.
XfinityDemitrius
Official Employee
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1.8K Messages
6 days ago
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EG
Expert
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109.9K Messages
5 days ago
@user_87opvm
Is there any official info about an outage here ?;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use the Xfinity App: https://www.xfinity.com/apps
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