Visitor
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1 Message
Internet setup without the app
Hello. I just came to the U.S. and I don't have access to apps only destined for this country on my phone yet. I need to setup my internet without the app on my apartment.
Could you please assist me asap?
It's part of a bulk package account for philly. Thanks
EG
Expert
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112.9K Messages
12 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJorge
Official Employee
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2.4K Messages
12 hours ago
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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