Visitor

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1 Message

09/17/2026 2:21 AM

Internet won't work they said it was ready to go

I went to xfinity store signed up for prepaid internet and they gave me the now box and it won't work

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Official Employee

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3.8K Messages

6 days ago

@user_d7st7g

Thanks for reaching out, and welcome to the Xfinity family! To activate your modem, download the Xfinity Prepaid app and select the activation section. You can also contact the prepaid support team at https://www.xfinityprepaid.com/.

 

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