Visitor

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1 Message

Saturday, October 11th, 2025

Internet

I have a flashing yellow light on my gateway. I do not believe my house is connected to cable. So I need someone to connect it.

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Expert

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114.1K Messages

11 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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4.4K Messages

11 days ago

Hi user_plzg9u! Thanks for taking the time to visit our Xfinity Forum! We appreciate you choosing Xfinity, and please know my team is always here to support you. We would love to double-check on this for you and get a tech scheduled out if needed. Please send us a Direct Message. Here are the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Direct Message icon” (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

 

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