Visitor
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1 Message
Internet
I won’t be able to pay my internet until the 17th of this month. are you able to restore my service until then
Visitor
•
1 Message
I won’t be able to pay my internet until the 17th of this month. are you able to restore my service until then
XfinityKei
Official Employee
•
2K Messages
8 days ago
@user_1sukkc Thanks for bringing your bill concerns to our attention. The best way to set up a payment arrangement is using the free XFINITY App. Log in with your username and password and click on the account tab from there you'll be given an option to set up an arrangement if you're eligible.
Our team can also check and confirm for you. Please direct message me your first and last name along with your full service address so that I can assist.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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