Visitor
•
1 Message
Internet
I am seeing offers for a five year lock in price for $40 for five years for the same
speed I am paying. What offer will you give me at as a customer since 2019 to retain me as a customer? Can you match the offer a new customer would receive for the next five years or do I switch?
Thank you.
XfinityKei
Official Employee
•
2.8K Messages
6 days ago
@user_nk80do You’re in the right place for help. We can certainly go over our current offers with you. As a friendly reminder you can always use the Xfinity App to lg in and see deals for existing customers. Can you please direct message me your first and last name along with your full service address so I can assist you further?
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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