nave3102bong's profile

New Poster

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4 Messages

09/20/2026 4:03 PM

Internet

When I watch prime video and fast forward all it does is spool which drives me crazy. I tried shutting it off but it didn’t work. I might have to switch to t mobile. It all started when I went to streaming 

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Expert

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121.3K Messages

2 days ago

The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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3.2K Messages

2 days ago

 

nave3102bong I appreciate you posting on our community forum to let us know about the issue you notice when you try to Fast Forward while streaming Prime Video. What is the make and model of the device you're using to watch Prime content? Which piece of equipment did you already try restarting? 

 

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