Skip to main content

    Support

    Offers

U
user_0630te
1st Topic

Visitor

 • 

1 Message

Friday, June 20th, 2025 8:52 PM

Is there a way to install an older version of the Xfinity App

Hi, the app gave me the massage that I needed to update to a new version. When I go to the Google Play Store it tells me my phone is not compatible with this version of the app. When I went to the Xfinity webpage and clicked download the app, the app would load. If I launched the app from my phone, I received the error message. 

I uninstalled the app to try again and I get the same message on the play store. And now, of course,  the app does not load if I go to the Xfinity webpage and click download app 
Is there a way to reinstall an older version of the app?

Question

 • 

Updated 

15 days ago

28

1

0

Accepted Solution

XfinityMartyR

Official Employee

 • 

2.3K Messages

15 days ago

 

user_0630te Thanks for reaching out! Unfortunately, there is no way to reinstall an older version of the Xfinity app. If you need to access your account until a proper update is available, I would recommend using the Xfinity Web Portal. 

 

0

forum icon

New to the Community?

Start Here