1 Message
Junction Box Broke and Cable Cords Exposed
Hello,
We had a relative back out of our driveway and accidentally run over our junction box in the snow. We had the electrical company come out adn confirm this was the comcast junction box and we need to contact Comcast to repair this. It is a hazard as it is in close proximity to mine and my neighbors driveway and exposed to the elements currently. Our service has not been impacted but I fear it will be if I leave these exposed for long enough. We contacted about this issue in January and Comcast assured us someone would be out within 4-5 weeks to repair but no one came. It has now been 8 weeks since this incident and still nothing. Can you please send someone ASAP?
XfinityThomasB
Official Employee
•
1.8K Messages
2 days ago
user_sv8up1
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
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