Junction box outside my home is broken and not secured

Internet connection is working. But as I said, the junction box is completely open and unsecured. If someone drove it Or trip over , I may get into trouble. I have been trying to fix this for last 3 weeks. Multiple chat sessions and no luck.

I am glad to hear that the Xfinity Internet service is working @user_8a3sx0. With the equipment in question, is this the little housebox that is screwed into the house, a small/tall green tower, or a large box that might house other equipment? Is there any Comcast markings on the equipment? 

Its the a small/tall green tower which they replaced 3 weeks back and did the underground cabling. But the tower is not secured to ground.

and its between 2 driveways and falling off from its place everytime when there is wind/storm. 

We can most certainly submit a ticket @user_8a3sx0. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name, complete service address (Including the city, state, and zip code), and a picture of the equipment in question. We hope to hear from you soon.