Hey @user_6rb8l1, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to ask your questions about our amazing suite of Xfinity products and services. I would be more than happy to offer my assistance looking into this further for you.
Your post does not have enough information to assist. Could you please provide the model modem you are currently using? What Xfinity Internet speed tier you are currently subscribed to? What changes are you making that makes you want to know if you need a new modem or not?
Provide as much detail as possible as that will allow not only us, but the community to assist you as well. We hope to hear from you soon.
XfinityDemitrius
Official Employee
•
1.3K Messages
21 days ago
Hey @user_6rb8l1, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to ask your questions about our amazing suite of Xfinity products and services. I would be more than happy to offer my assistance looking into this further for you.
Your post does not have enough information to assist. Could you please provide the model modem you are currently using? What Xfinity Internet speed tier you are currently subscribed to? What changes are you making that makes you want to know if you need a new modem or not?
Provide as much detail as possible as that will allow not only us, but the community to assist you as well. We hope to hear from you soon.
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