Hi there @Jgaul2311, no problem, we understand that things can happen that delay your payment. We aim to be flexible with our customers. You can always explore flexible payment options or set up a payment arrangement online via your Xfinity account or by using Xfinity Assistant, if anything changes.
@Jgaul2311 You'll typically see a late fee if it hasn't been paid by the time your new bill prints.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
@Jgaul2311 Generally, the late payment fee for Xfinity services is $10.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityQuemekia
Official Employee
•
515 Messages
25 days ago
Hi there @Jgaul2311, no problem, we understand that things can happen that delay your payment. We aim to be flexible with our customers. You can always explore flexible payment options or set up a payment arrangement online via your Xfinity account or by using Xfinity Assistant, if anything changes.
https://www.xfinity.com/support/articles/set-up-payment-arrangement
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