Visitor
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2 Messages
Lawn aeration company cut my exterior internet line, need a technician to repair it
Lawn aeration company cut my exterior internet line, need a technician to repair it.
No issues with service until this afternoon after our yard was serviced for the fall. Same issue we had in the past. Thank you for the assistance.
XfinityJon
Official Employee
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1.8K Messages
3 hours ago
Good afternoon user_1p4m09. Thank you for reaching out through our Xfinity Community Forums. I do have a couple of questions to better understand the situation. Are you totally without service at this time? Or do you have service, but you are experiencing connection issues? You can initiate the troubleshooting here, and it will allow you to proceed with a technician. Please let me know if this helps, or if you need assistance.
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