Visitor
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2 Messages
Legacy Tablo ports forwarding
Been asked, but asking again since this seems simple and was not an issue under ATT
I would have stayed with ATT but pricing is horrible, and only supported a failing DSL infrastructure in my area
Tablo external access uses 2 port forwards with a different public port mapped to a private port
Xfinity uses very limited port forwarding with only the same public and private ports allowed
Port Triggering does not seem to be the correct answer since the Tablo does not constantly connect out to a service(I am trying this but so far not working)
UPnP works for some time but randomly stops and or does not save the port mapping beyond a certain period of time.
Xfinity if you are listening, why can't this be accomplished and could you allow us more access to features?
Finally what would be the best practice work around?
XfinityBenny
Official Employee
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1.3K Messages
16 days ago
@user_jattqg Thanks for posting to the community and sharing your feedback. This https://www.xfinity.com/support/articles/xfi-port-forwarding page has all the steps for port forwarding. The section we recommend reviewing is the Advanced Security one, as that may be causing what you experience. If disabling doesn't change or resolve the port changing automatically, you can place the modem in Bridge Mode, and use your own router to manage the network. That will allow the devices you need to access the internet.
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Again
Expert
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33.4K Messages
16 days ago
Moved to Customer Service as this has nothing to do with Accessibility/disability.
(edited)
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