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Monday, November 18th, 2024 5:25 PM

Legal In Florida

Please be advisede you arer requested to cancel all internet mobil service in my name,pursuant to mutiple requests to unlock an apple phone,that was paid off about 18 months ago,your service has deteioated to a point that it is no loger acceptable,you have ended all hunan phone customers service, your attempted texts, do not arrive,in addition a suit will be filed in LeeCounty Florida for a demand of $2,000 to replace the apple pro 13, you have refused to unlock. Please Govern Yourself Accordingly, cc: attorney
‎12:15 PM
[Edited: "Personal Information"] work order [Edited: "Personal Information"] 2 DAYS WAITING!!!
‎12:19 PM
If yo prefer not to be sue, you may may arrangements to provide new Apple Pro phone,
‎12:20 PM
Please forward these comments above to your legal in Florida..Thank you

Official Employee

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1.7K Messages

15 days ago

Greetings, @user_q4326f! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues getting your phone unlocked, but you have definitely come to the right place for assistance.

 

If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

 

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.

2 Messages

Please advise if the new unlocked apple phone offered, may be picked up at your Cape Coral store,

Official Employee

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928 Messages

Good Morning, @user_q4326f! I do apologize, but we don't have updated inventory of phones at the local stores as it is ever-changing. We would recommend scheduling an appointment here to speak with our amazing store employees to determine what devices they have available. Please let us know if  you have any other questions/concerns. 

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