Legal liability

It is strung across the majority of my front lawn. Very dangerous. My account has my address. I certainly do not want to post my address.

I was referring to the location of the wire. All personal information will be done within a Direct message. However, I do need you to send me a Direct message with your name and address to your account, so I can proceed with having this issue resolved. 

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

Done. direct message sent