Visitor
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1 Message
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The line was hanging on to of my garage. Now it's in the ground. Somebody is going to get hurt. I've reported this for almost 3 weeks. It had to get fixed. The city has been out but won't work on it because it's your wire.
Will somebody fix this thing
XfinityDemitrius
Official Employee
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2.5K Messages
4 hours ago
Hey @user_fp6lv3, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to investigate the cable drop line. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help get this reviewed.
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