Visitor
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1 Message
Line snagged by excavator
Have been trying to get through via phone and cant speak to a agent. Our company is working in [EDITED: Private information] our excavator snagged the communications wire. it is still connected but hanging low.
It goes to [EDITED: Private information] . Could you please send a tech.
Our office number is [EDITED: Private information]
XfinityFrank
Official Employee
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1.6K Messages
17 days ago
Hi there, @user_fvlq0r! Thanks for reaching out to us here on the Community Forum. We can alert the appropriate folks. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name, contact number and complete address of the location.
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