lines down

user_df1cbf, Hi there! Thanks for reaching out. I can understand the safety concern with those wires down. The last thing we want is for someone to get injured on those wires. You've reached the right place for our team of experts to help with this over social media. We can help. To get started, please send us a direct message with your first/last name and your full address including the zip code. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.