Thank you for reaching out @user_q0wc0l. I am in the corporate department and would be able to assist you with your account needs. We primarily deal with issues on Social Media through messaging. This is our most efficient and effective means of communication with our customers while having a written transcript of the interaction for future review if needed by you. How may I assist you today?
XfinityDena
Official Employee
•
3.6K Messages
10 months ago
Thank you for reaching out @user_q0wc0l. I am in the corporate department and would be able to assist you with your account needs. We primarily deal with issues on Social Media through messaging. This is our most efficient and effective means of communication with our customers while having a written transcript of the interaction for future review if needed by you. How may I assist you today?
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