Visitor

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2 Messages

Monday, July 28th, 2025

Live agent

Need to speak to a live agent to. Call me back at [Edited: "Personal Information"]

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Visitor

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2 Messages

1 month ago

Hello? Is anyone there

Official Employee

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1.5K Messages

Hey there, user_fh2eht! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the attempts to reach out for support. We would be more than happy to help with anything regarding your account, can you please share with us some details of what you need help with? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Visitor

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1 Message

21 days ago

we have your equipment caused big fire in hotel

we need your help your ground is still producing current in ground we need your people to come fix the issue now

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Official Employee

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3.6K Messages

 

user_ew44x5 Thank you for taking the time to reach out to us here on our Xfinity Forums. Can you clarify a little more about what happened so we can better assist? Just to clarify, is this a business account with us? The more details you can provide the better we can determine next steps. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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