We primarily deal with issues on Social Media through messaging. This is our most efficient and effective means of communication with our customers while having a written transcript of the interaction for future review if needed by you. The best communities also have most conversations happening in the public boards among our customers with official employees reaching out after some time for additional assistance when needed. For immediate employee assistance it is best to reach out by calling 800-Xfinity, visiting a local service center ( https://www.xfinity.com/local/store-offers?linkId=79599175&q=32.48128%2C-110.9147648 ) or by reaching out with the Xfinity Assistance with the Xfinity App.
Can you add a bit of additional information as to the reason for reaching out?
XfinityDena
Official Employee
•
4.4K Messages
6 days ago
@user_1cd520
We primarily deal with issues on Social Media through messaging. This is our most efficient and effective means of communication with our customers while having a written transcript of the interaction for future review if needed by you. The best communities also have most conversations happening in the public boards among our customers with official employees reaching out after some time for additional assistance when needed. For immediate employee assistance it is best to reach out by calling 800-Xfinity, visiting a local service center ( https://www.xfinity.com/local/store-offers?linkId=79599175&q=32.48128%2C-110.9147648 ) or by reaching out with the Xfinity Assistance with the Xfinity App.
Can you add a bit of additional information as to the reason for reaching out?
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