My bill got all messed up apparently,we added mobile service a couple weeks ago and pay over $300 to get it started the on the 27th payed the Internet bill and our service was suspended yesterday for non payment,I had to take to 5 different agents during the Mobile set up and somebody messed up,it says I owe $288 now , something is not right
user_878cww Hey there. We can take a closer look at your bill, and see what is going on. Will you please send our team a direct message with your full name and full address? ~~~~ To send a "Direct Message" message: • Click "Sign In" if necessary • Click the "Direct Message" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityBenjaminM
Official Employee
•
2.2K Messages
18 hours ago
2
0