Losing a long time customer

@user_19x4fm

 

Thank you for reaching out to our social media team, it’s great we can connect this way! I understand the need to have a plan that fits my budget for the services I love and need. Our awesome self-service link https://www.xfinity.com/planbuilder  once you sign in, we'll give you access to the prices and promotional offers your account is eligible for.

 

If you're having trouble with the link or don't see any options, go ahead and shoot me a direct message with your full name and full address,

 

To send a "Direct Message" ("Private") message:

Click "Sign In" if necessary

• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it