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user_fprdah
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Friday, March 28th, 2025 12:45 AM

Lost Bally Coverage replaced with FanDuel

Xfinity broke the terms of my contract 10 days after I renewed it last year, when I lost Bally due to the bankruptcy blackout. I lost 4 months of Braves coverage, so basically 3/4 of the season and the credit given was inadequate for my inconvenience. Bally channels were free of charge now, Comcast has replaced them with fanduel paid channel. This is unacceptable! I should not have to pay additional for what was included under the terms of my contract. How do I get my Braves coverage added back? Please advise. This is not how you treat a 30 + year customer.

Question

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Updated 

11 days ago

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XfinityAmandaB

Official Employee

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2.1K Messages

23 days ago

 

user_fprdah Thank you so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

 

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user_0oa9wf

1 Message

11 days ago

I hate Xfinity more than ANY company I have ever dealt with. This is just illegal. Like you said, Bally sports was part of the package, now I have to pay $20 a month for something that WAS free. I am not doing it. [Edited: "Inflammatory"] 😡 

(edited)

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