Visitor
•
1 Message
Lost Equipment
Hello,
I previously used equipment, but when I moved, the router was lost. What should I do?
| Equipment: | Serial Number: |
|---|---|
| XB8 Wireless Internet Gateway | [Edit: Personal Information] |
Visitor
•
1 Message
Hello,
I previously used equipment, but when I moved, the router was lost. What should I do?
| Equipment: | Serial Number: |
|---|---|
| XB8 Wireless Internet Gateway | [Edit: Personal Information] |
XfinityMartyR
Official Employee
•
3.7K Messages
4 days ago
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the ""Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
How to: Direct messaging within the forum
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