Visitor
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1 Message
low hanging cable
i have a low hanging cable over driveway that is restricting coming in and out. no fed x usps or ups trucks can come up. I have had several appointments to fix this and nobody has shown up. Now its becoming a BIG problem.
please advise
XfinityJeff
Official Employee
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1.2K Messages
9 days ago
Good morning @user_ofu89w, and thanks for reaching out to us on the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issues you are having with the line, but you have come to the right place for assistance with this issue. Could you please send our team a direct message with your full name and full address?
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
You can see how to send us a direct message here, https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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