user_4pi9kf Hello, thank you for reaching out via our Xfinity Community Forums. I understand you're looking to lower your bill and see if you qualify for a senior discount. I'd be happy to help you review your current services and explore some options that might be a better fit for your needs and budget. We definitely want to make sure you're getting the best possible value. To get started, please send our team a Direct Message with your full name, the name listed on the account (if different), and the service address associated with your account. We can also discuss any discounts that may apply in your area.
Let's work together to find a solution that works for you. I'm here to answer any questions you have.
To send a "Direct Message" message:
Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (it looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
XfinityChristy
Official Employee
•
1.9K Messages
1 day ago
Let's work together to find a solution that works for you. I'm here to answer any questions you have.
To send a "Direct Message" message:
Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (it looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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