Low-hanging abandoned aerial drop

Hello @user_t9qo2s, and thank you for bringing this to our attention here on the Xfinity Community forums.

I can certainly understand your concern about a low-hanging aerial line, especially when it's located in your yard and appears to be abandoned.

We'd be happy to help get this reviewed. Even if you don't have an active Xfinity account, we can work with you to gather the information needed and determine the appropriate next steps.

Please send us a Direct Message with your full name, the complete address where the line is located, and any additional details you can provide about the line's location on the property.

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