Make an appointment

I'm struggling to make an appointment to have a technician come out and install new cable outlets. Need to move the modem from one room to another. (Swapping rooms around and don't want to leave the modem in the room with 2 little girls.) For some reason making an appointment is a big hairy deal.

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XfinityThomasA

Official Employee

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3.2K Messages

2 days ago

Hello, user_otximg! Thank you for choosing Xfnity and reaching out to us for help to schedule an appointment for a new cable outlet. The Xfinity Assistant and the Xfinity app can help you schedule technician appointments if needed. Have you tried using the Xfinity Assistant to schedule your visist? Included below is a helpful aricle with more information how you're able to schedule and manage your Xfinity appointment.

https://www.xfinity.com/support/articles/xfinity-my-account-app-manage-appointments

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user_1yvx5z

Visitor

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1 Message

does not work

link takes you to an error message when you try to login

Xfinity is more than "hairy"

there customer service and website have to be the very worst of any provider.

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1 day ago

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XfinityJanelle

Official Employee

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2K Messages

Thank you for your comment on the thread @user_1yvx5z, we are happy to assist with any account items. Do you need current assistance on your account?

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