1 Message

09/03/2024 5:40 AM

Closed

Military service benefits

I signed up for the military service benefits months ago and haven’t received diamond status or any other incentives. Can I get this resolved? 

Oldest First
Selected Oldest First

Official Employee

 • 

4.4K Messages

2 years ago

@user_6eos21 Thank you for taking the time to reach out to us here on our Xfinity Forums. I'd like to thank you for your service and for being a valued member of our Xfinity family. I would love the opportunity to look into what's happening with the military service offer we had. Please send us a DM to Xfinity Support with your full name and address to get started. 

To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window 
Press Enter to send it

1 Message

2 years ago

I would like to find the forms for military service with Xfinity that I need to fill out

Official Employee

 • 

2.7K Messages

@user_d5udoz Of course! Here: https://military.xfinity.com/home#/welcome is the link you fill out. Thank you for your service!

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
forum icon

New to the Community?

Start Here