Visitor

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1 Message

Tuesday, July 21st, 2026 6:48 PM

Misdelivered Package with the wrong person

Someone is using my address to send an Xfinity package, but does not live in my apartment or my building. What should I do with the package, and how can I let them know they don't live here? 

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Official Employee

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2.8K Messages

12 days ago

 

user_c4704q, thank you for reaching out through Xfinity Forums. I would recommend leaving it with your apartment manager. If that is not an option, let me know. 

 

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