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user_n4hx3b
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Friday, October 10th, 2025

Missing Power and HDMI cords

Hello, 

I received my modem for Xfinity NOW but it didn't have a power cord for the modem. Can I get a replacement? 

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14 days ago

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XfinityMartyR

Official Employee

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14 days ago

 

user_n4hx3b Thanks for reaching out! I'm sorry to hear cables were not included with the Gateway used for NOW Internet. You will need to reach out to the NOW Support Team that is dedicated in supporting our NOW Internet customers. You can reach the team here: NOW Support

 

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