Visitor
•
1 Message
Missing text for tech appointment
I was on the phone with someone earlier today and they said I should receive a text That includes a tech appointment where a tech and supervisor will be coming to my home because this is the third tech appointment with an unresolved issues still. I have not received any text
XfinityMarcus
Official Employee
•
1.8K Messages
11 days ago
user_tfh5xz thank you for using the Xfinity Community Forums to reach out. Let's check on the status of your pending tech visit together. Can you send me a direct message with your full name and complete service address to get started?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
0
0