Visitor
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2 Messages
MoCA Filter in Apartment POE
I'd like to configure my apartment to use MoCA adapters for ethernet usage. I know the X1 supports MoCA, however I'd like to ensure my network traffic doesn't interact with other units in my complex.
I understand that the splitter installation is likely different for an apartment complex than an average single-family home. How can I get in touch with a technician to ensure my unit's traffic gets proper filtration?
Thank you!
EG
Expert
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114.9K Messages
28 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJanelle
Official Employee
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1.9K Messages
28 days ago
Hey @user_878gkk , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding the MOCA filter. I would be more than happy to offer my assistance looking into this further for you. The only way to ensure there is POE filter is to send out a technician. If this is something you would like to explore, please let us know and we will get the ball rolling.
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