Visitor
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1 Message
More Information On Internet Costs
Currently have TV and internet bundled but due to rising costs am looking into removing TV from our plan. Using the change plan options I am unable to remove TV to see what it would cost for just internet. How do I go about finding out exact costs to remove TV and only have internet going forward?
XfinityBillie
Official Employee
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4K Posts
22 hours ago
@user_j2h5s2 Thank you for taking the time to reach out to us here on our Xfinity Forums. I would love the opportunity to help you review your account to see what options we have to help you with keeping services you love at a better price. Please send us a DM to Xfinity Support with your full name and address to get started.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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XfinityRichard
Official Employee
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3.1K Posts
15 hours ago
It was a pleasure, @user_j2h5s2 working with you in private and getting your account concerns taken care of. We do appreciate you and your business!-Richard
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