Visitor

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1 Message

Monday, August 25th, 2025

Move guy wire

Hi I would like to move or remove a guy wire on a telephone pole please. It’s blocking a driveway. Thanks 

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Official Employee

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1.7K Messages

5 days ago

user_9gjmb3 thank you for using the Xfinity Forum to reach out. We would be happy to address the wire in your driveway. I appreciate you bringing this to our attention. Can you send over a direct message with your full name and complete service address to start working on a ticket together?

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message. 
 

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