Visitor
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2 Messages
Moving cables to new poles
My neighborhood is working with the electrical utility company (Eversource) to relocate the primary power lines to a new pole run of 15 poles. Our purpose is to establish the lines where they can be more easily serviced from poles which run through the woods..We will also need to relocate the Comcast cables. Can you tell me how we can engage Comcast in our planning process? Is it possible to have the Comcast work priced so that we can budget for it? Thank you.
XfinityJoe
Official Employee
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1K Messages
7 days ago
Good morning @user_15kkqf we can help
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
See https://comca.st/3kYXwkR for an example
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