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AndrewRD85
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Monday, January 12th, 2026 7:19 PM

Moving Modem to Different Room

I’m looking to move my modem to a different room. We have another coax cable but it’s not active. 

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14 days ago

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XfinityJon

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21 days ago

Good afternoon AndrewRD85. When you hooked up the modem to the other coax outlet, what color does the light on the modem display? Is it solid, or flashing?

 

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AndrewRD85

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@XfinityJon​ it was flashing. We had a technician come and activate the other cable. 

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14 days ago

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XfinityJustinC

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Hello, @AndrewRD85 thank you for the follow up and glad to hear that a technician was able to make it out and active the other outlet. 

- How has service been working since the equipment was moved to the new location? 

I did also find this helpful document if you ever need to check what each color light status means if you ever need to reference it: https://www.xfinity.com/support/articles/xfi-gateway-led-lights

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