@user_byn2ye Thanks for coming to our community for help.
Can you tell us more about what's going on, so we can assist? Are you trying to set up service? Is this a request to add your unit number to your current account? etc.
Thanks for clarifying. I can resolve this for you! @user_byn2ye Can you please direct message me your first and last name along with your full service address so that I can assist Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityKei
Official Employee
•
1.6K Messages
17 days ago
@user_byn2ye Thanks for coming to our community for help.
Can you tell us more about what's going on, so we can assist? Are you trying to set up service? Is this a request to add your unit number to your current account? etc.
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