My local Xfinity Store Doesn't have WiFi Extenders

Hello, Thanks for your response!  Activated on May 29th.  When I went to the Xfinity store they told me I was eligible for a free WiFi extender but they didn't have any in stock. They didn't say anything about the modem doing a full system scan over the first 14 days to determine if it detects hard to reach rooms or dead zones in the house. Exactly where on the Xfinity Website does it say that, so I would know about it BEFORE I signed up?  If I'm not eligible for a free WiFi extender, I'm not going to pay for 1100 Mbps when one computer gets 900 Mbps but the other one, which is less than 1 year old, only gets 50 Mbps.  So Xfinity will have to figure out the cause of the problem or I'll just have to cancel my service.  Thanks for your help.

@user_750ddf I am referring to our Whole Home WiFi evaluation. More information on that can be found at this link. I'm not aware of any plans that came with the extender free automatically. But we could check the order approval on your account to see if it was a special in the area. You can send us a direct message with your full name and address, and we can take a look. 

To send a "Direct Message" to Xfinity Support: 
Click "Sign In" if necessary 
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging 
Click the "New message" (pencil and paper) icon 
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there 
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list 
- An "Xfinity Support" graphic replaces the "To:" line 
Type your message in the text area near the bottom of the window 
Press Enter to send it. 

Hello user_750ddf we certainly understand the importance of having full coverage throughout your home. Unfortunately we have no way of bypassing the Whole Home Assessment to give out a free pod. The email link after the 14 days is the only way to redeem that. If you would like to purchase a pod sooner they can be bought here. We also support a multiple 3rd party options as well. 

Hello XfinityMatthew,  It has been over 14 days since I activated my xFi Complete service (activated on May 29). Throughout that time, when I am in my office the WiFi signal to my Pixel 7 has been weak to non-existent. I have several screenshots (one attached) showing that the signal to my Pixel 7 is weak and many times it can't connect to WiFi at all. I wasted a lot of time following all the suggestions on the Xfinity App to get a better signal but they haven't helped.  After 15 days, I still have not received an email or email link from Xfinity.   When is Xfinity going to do something to fix the problem? I'm paying for full home coverage but I'm not getting it.  Seems like Xfinity is just dragging its feet.  Nobody at Xfinity will explain why it takes 14 days to assess the strength of the WiFi signal in each room of my house.  I did it in less than an hour,

Thanks, Sal