Visitor

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2 Messages

09/17/2026 1:25 AM

My Order Was Delivered to the wrong house twice

Hello I ordered an Xfinity pro that was delivered to the wrong house. I called customer service and gave them and they issued a new one that was also sent to the same wrong house again. I have no idea what is going on. 

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Visitor

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2 Messages

6 days ago

I was able to contact the customer service line. I cancelled my 2nd order and now I will pick it up from the store. I will update soon.

Official Employee

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3.3K Messages

6 days ago

 

Khsquibben Hello! Thank you for reaching out to us here on our Community Forum. We are sorry to hear about the experience you're having. It sounds like you've made some progress, but if there is anything we can still help you with, please don't hesitate to let us know. We'll be happy to help in any way we can.

 

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