This post is solely for the purpose of being able to access the Direct message feature.
Direct messaging isn't allowed until an official employee asks you to do so; it's against the Forum Guidelines and the Acceptable Use Policy to send anyone an unrequested DM/PM. Also note, if you do send one without being asked to do so, it could possibly be ignored.
Please post your issue in public in the proper forum so that it can be addressed either by other customers or by an Official Employee.
Can you tell us about the issue you're having? We can't really help until you post publicly about it.
If you have engaged an Official Employee through Xfinity Support you most likely have bumped another customer waiting to be helped. Please read our Guidelines and the Acceptable Use Policy.
@user_096ouz Thanks again for reaching out via our Xfinity Community Forums with your concern and changes that needed to be made. We are glad we were able to assist! Never hesitate to create another public post for any of your future account and service needs!
Again
Expert
•
33.4K Messages
13 days ago
@user_096ouz
0
Again
Expert
•
33.4K Messages
13 days ago
@user_096ouz
Can you tell us about the issue you're having? We can't really help until you post publicly about it.
If you have engaged an Official Employee through Xfinity Support you most likely have bumped another customer waiting to be helped. Please read our Guidelines and the Acceptable Use Policy.
0
XfinityChristy
Official Employee
•
2.7K Messages
12 days ago
@user_096ouz Thanks again for reaching out via our Xfinity Community Forums with your concern and changes that needed to be made. We are glad we were able to assist! Never hesitate to create another public post for any of your future account and service needs!
0
0