Name Change

user_dkqlku Thanks for creating a post and congratulations! There are a few options available to have your name updated.

 

The quickest option is to visit a local Xfinity Store with the updated government ID (Driver's License or State ID), or your current ID and the marriage license. The store reps should be able to update your information right away. With the provided link, you can locate the nearest store and book an appointment to make it as quick of a trip as possible.

 

If visiting a store is not a viable option, you can also use the Xfinity Assistant to request a legal name change, which will ask for a bit of more information to email you an Account Change Request Form and instructions to upload the needed documentation. The form would be processed and is usually updated with a few weeks at most.